The global pandemic has spurred a massive innovation effort from companies, governments, universities and individuals. Robots are disinfecting cities, cooking hospital food and delivering packages. Smart devices are monitoring patients’ health and collecting valuable health data. Human-AI collaboration is becoming a critical tool for scientists studying the virus. But in this rush to accelerate innovation, it is also critical that organizations think long-term.
While people have come to rely on digital technology, amid the pandemic, it became a lifeline. It was necessary for receiving healthcare, accessing information about the virus, communicating with loved ones and even entertaining ourselves during the extended lock-down to reduce feelings of isolation. COVID-19 has not slowed digital technology innovation, it’s amplifying it to historic levels.
